Last updated: October 18, 2026
Exactly Home & Pool Inspections and Exactly Home Inspections NWA (“we,” “us,” or “our”) respect your privacy. This policy explains what information we collect when you visit exactlyhomeinspections.com, request a quote, schedule an inspection, or communicate with us by phone, email, or text message, and how we use and protect it.
Information We Collect
We collect only the information needed to provide our services, which may include:
- Contact information: your name, phone number, and email address.
- Property and scheduling information: the address of the property to be inspected, property details, and your preferred appointment date and time.
- Transaction information: details about your inspection order, such as the services requested and payment records.
- Communications: messages, questions, and feedback you send to us, including testimonials you choose to share.
- Website usage information: basic technical data such as browser type, device type, and pages visited, collected through cookies and standard website analytics.
How We Use Your Information
We use the information we collect to schedule and perform inspections, deliver inspection reports, respond to your questions, send appointment confirmations and reminders, process payments, improve our website and services, and meet legal or regulatory obligations.
How We Share Your Information
We do not sell your personal information. We may share information with service providers who help us operate our business, such as inspection scheduling and reporting software, payment processors, and website hosting providers, and only as needed for them to perform those services. We may also share information when required by law or to protect our rights. Inspection reports are delivered to the client who ordered the inspection and, at the client’s direction, to their real estate agent or other parties they designate.
Text Messaging
If you provide your mobile number, we may text you about scheduling, appointment confirmations and reminders, inspection reports, and responses to your questions.
By providing your mobile phone number, you agree to receive text messages from Exactly Home & Pool Inspections at the number provided, sent using an automated system. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. For additional assistance, contact us at 901-304-7827 or exactlyhomeinspections@pm.me. Carriers are not liable for any delayed or undelivered messages. See our Privacy Policy for how we handle your personal information.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Cookies
Our website may use cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can control cookies through your browser settings; disabling them may affect how some parts of the site work.
Data Security and Retention
We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. We keep information only as long as needed to provide our services and to meet business, legal, and record-keeping requirements.
Your Choices
You may contact us to ask what personal information we hold about you, to correct it, or to request that we delete it, subject to any legal or record-keeping obligations. You may opt out of text messages at any time as described above.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date above shows when it was last revised.
Contact Us
Questions about this policy or your information? Call or text us at 901-304-7827 or email exactlyhomeinspections@pm.me.